FAQs

Find answers to your questions about buying books from the Armchair Alien shop. 

How does buying ebooks work?

When you buy an ebook from the shop, you'll get an email from Bookfunnel with the book and information on how to download the book or share to your favourite reading device. You'll get a separate email for each book in your order. If the email hasn't arrive in 10 minutes after purchase, check your Spam or promotions folders. If it's not there, reach out to us and we'll set it right.

You can also find your ebooks in your Bookfunnel library at https://My.BookFunnel.com. Log into BookFunnel with the email you used to purchase/download your books.

You have 14 days to download the book. If you need help with getting the ebook to your reading device, email help@bookfunnel.com or check https://getbookfunnel.com/. If you read on your phone, you can read the book in the Bookfunnel app.

Why buy direct from authors?

Buying direct supports us as authors more than buying from one of the other book sellers (which is still great). When you buy direct, we don't have to share royalties with the retailer — and we get paid sooner. Which all helps us write more books.